Mission : Personalise the customer relationship

Profiling the customer

Creating accounts for loyalty

Real time location based offers


Mission: Increase sales channels

www, mobile, tablet and in-store

24/7 remote monitoring of any point of sale

Secure processing of all customer data


Mission: Open up a payment portal

Cash management

Cards contact and contactless

Emerging payments such as PayPal and Pingit


Mission: Deliver the business a better ROI

Cutting capital expenditure costs

Increasing ongoing revenues

Building market share and longer term customers


Welcome To The Hub

Since The Hub was launched in 1995, our mission has always been to enhance our client’s customer journeys. We do this through ‘digital transformation’ aimed at reducing operation costs and increasing revenues through increased customer satisfaction. The Hub is proud to have consistently delivered against this mission as well as being awarded for ‘game changing’ innovation along the way.

The Hub built the UK's first bank certified unattended payment terminal for card payments.
National Express have processed £350m of kiosk and mobile tickets through The Hub platform.
The Hub Apollo platform is used by Go Ahead, the UK's biggest smart travel ITSO ticket issuer.
The Hub are an audited Trusted Service Provider for MasterCard and EMV instant issuance.

Introducing The Apollo Platform

Apollo is The Hub smart ticketing and payment software platform. It cost-effectively integrates with any back office and any traditional internet connected customer device, e.g. mobile, handheld, tablet, PC, kiosk, and the  growing networks of smart devices referred to as The Internet of Things (IoT).
Apollo can be customised using different combinations of her software to meet the digital requirements of any of the following markets: transit; retail; hospitality and financial services. It is backward compatible with most legacy systems as well as future proofed for a world of new digital transformation.

The Hub Apollo

The Apollo Admin Console ‘THE COMMANDER’

Core to Apollo is a central admin console known as ‘The Commander’. It remotely manages any networked device and provides all location based software functionality 24/7 and in real-time. All hardware used is globally sourced and locally assembled, at which point The Hub loads the chosen Apollo applications onto the device and hosts the solution in our secure cloud based data warehousing facility. The Hub supports and maintains these networked devices under an agreed service level agreement (SLAs), using ‘The Commander’ console for both software and hardware maintenance by Esteem field engineers located nationwide.

The Hub Commander

One Apollo Platform - Ten Engines

The Hub Apollo platform is powered by ten independent and customisable software engines. These can be partly or fully, integrated with any chosen hardware device in order to deliver and manage the desired end-to-end customer solution. Critically Apollo ensures that all content and functions are delivered across all channels making the platform truly omnichannel.


Device Manager


Security Manager

Payment Manager

Payment Manager

location based message manager

Location Based Campaign Manager

Aquarius - Ticket Manager

Ticket Manager


Connections Manager

Falcon - Messaging Gateway Manager

Messaging Gateway Manager

Orion - Business Intelligence Manager

Business Intelligence Manager

Saturn - Prepaid Account Manager

Prepaid Account Manager

Challenger - Added Value Manager

Added Value Manager

Find out what Apollo can do

Apollo has a wide range of applications in any sector that would benefit from enhancing the customer experience while reducing complexity and cost.

Looking to digitally transform your business?

The Hub invites you to trial your current products and services on the Apollo platform powering any chosen device. All you need to do is provide us with a web service feed and we’ll do the rest…

Call Sam Rudder (CEO) on +44(0)20 3008 6269

Email Sam

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Find Us

The Hub is in Lyric Square, Hammersmith, right by the Great West Road (A4) which provides good access to Central London, Heathrow, M4 and M25. 

The Hub

1 Lyric Square London W6 0NB

The Hub

1 Lyric Square London W6 0NB