Transforming business for the better
The Hub digital solutions are customer demand centric; fast to market; cost less to set up and less to maintain. We believe therefore they are more likely to transform any business model.
In a modern and progressive digital ecosystem, customer facing solutions are often described as the endpoint e.g. a Citizens Prepaid card. However, these digital solutions are more than just apps and most involve hidden and complex end2end integration with numerous other IT providers. We specifically set up The Hub platform to integrate the back office with any customer facing solution in a seamless, cost effective and superfast way compared to traditional implementation. The Hub has available off the shelf, the following core digital functions available on day one as follows:
- Registration and 24/7 real-time account management
- Dynamic profiling and personalisation of all registration and use.
- Customer Relationship Management CRM and loyalty/reward schemes
- ID Form factor issuance and GDPR compliance.
- Cataloguing products and services from any sector to any level of detail.
- Messaging all users and increasingly with secure mobility
- Content management and location-based services for any product or service
- Omnichannel access and a totally open approach to hardware used.
- Multi device sensors increasingly needing remote management and monitoring
- Any form of payment processing both issuance and acquiring.
- 24/7 and real-time reporting of any data set as well as creating unique centralised AI.
In taking this cloud based ‘Hub and spoke’ approach, over a 24-year history The Hub have created a world beating reusable IT solutions platform. This allows us to ‘plug in’ heavy lifting back office feeds and then deliver them in a very personalised way to any digital device used by either operators or the end user. We may not originate all elements of the solutions, but we aggregate them in a unique way and on demand. We have continually invested since our foundation in enabling and building APIs for the most critical digital solutions in demand. In doing so we believe we have created a unique central 24/7 real-time mission control providing ground-breaking insights for us to go to the next stage and use the very latest technologies in our solutions without re-inventing the fundamentals e.g. a cloud based account set up for cards can now be easily transferred to mobiles or biometrics if you are open, accredited and technically enable to do this. The Hub Platform is.